FAQ

Questions before beginning?

Clear answers about ordering, ingredients and the thinking behind THÉ LIMPIDÉ. If something feels personal, write to us — we answer every message by hand.

Orders & Shipping

Where do you ship to?

We ship Australia-wide. International shipping can be arranged for selected destinations as the store grows. Local delivery details are confirmed at checkout.

How long until my order arrives?

Orders are usually prepared within 1-3 business days. You will receive tracking once your parcel leaves the studio.

Can I track my order?

Yes. Tracking details are sent by email once your parcel leaves the studio. The carrier depends on your delivery address.

Do you ship to PO Boxes?

Yes. All AU domestic orders can be sent to a Parcel Locker or PO Box. International PO Boxes available on request.

Still need help?

Write to hello@thelimpide.com.au or use the contact form.

Contact us →
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