Your privacy matters to us. This page explains how THÉ LIMPIDÉ collects, uses and protects information when you shop with us or contact the studio.
Information we collect
We collect information needed to process orders, respond to enquiries and improve the store experience. This may include your name, email, shipping address, billing details, order history and messages you send us.
How we use information
We use your information to fulfil orders, provide customer support, send order updates, manage returns and, if you opt in, send occasional emails about products or studio news.
Payments and Shopify
Payments are processed through Shopify and its payment partners. We do not store full card details on our own systems.
Sharing information
We only share information with service providers needed to operate the store, such as payment processors, shipping providers, email tools and analytics services. We do not sell personal information.
Your choices
You can unsubscribe from marketing emails at any time. To request access, correction or deletion of your personal information, contact hello@thelimpide.com.au.
We can help with an order, ingredient question or return.
Send us a note and include your order number if you have one. We read every message by hand.